Refund/ Replacement
As a company policy, we do not provide refunds/returns on any product once sold. Opening video of the package required within 24 hours after the delivery is done to claim refund / replacement if the product you have ordered is damaged or changed.
Make a video while opening the package (Full Unboxing Video showing both Sides Of the parcel and the Seal). Otherwise, we are not responsible for any loss or damage to the product without unboxing video proof.
Once acknowledged by our team during the next working day, please return the product to us yourself; we do not have a reverse pickup facility for now. Please do not forget to take an acknowledgment receipt from the courier person about the number of products you are dispatching with his signature and mobile number. We will not be responsible for any lost shipment.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail.
Contact Customer Care
WhatsApp : +91 9025731033
Call : +91 7845502524
Email : minaakshi1986@gmail.com
- Exchange can be done within three days from the date of delivery
- Only unused, unworn, unwashed, and undamaged products, with all their labels and tags completely intact, in original packaging, and eligible for exchange.
- Please mention your name, address, number, email, and order ID on the parcel.
- Please note that exchange is allowed once per order.
- Store credit equaling the amount of the exchanged product minus the shipping/COD cost of to & fro with a validity of 30 days from the date of store credit receipt.
- The cost of shipping to & fro (reverse pickup as well as shipping charges) for the product is to be borne by you.
- For Prepaid orders, You will get the refund in the same account from which you made the payment within 8 to 10 working days.